Topup Egypt Etisalat

Mobile Top up is a service that allows you to send credit to any mobile phone in the world. It is fast, simple and reliable!

The Mobile Top up credit is normally received immediately after a successful purchase.
However, on rare occasions, if the mobile operator of the prepaid number you selected to recharge is experiencing delays, then the mobile recharge could take up to 12 hours.
Note that the operator will not always send an SMS to the recipient to advise of the top up and so if, after 12 hours the mobile recharge has not been received, then the recipient should get in touch directly with the mobile operator directly to confirm their balance.

You must check if the mobile you wish to recharge is a prepaid number or allows postpaid recharges. After this, please make sure you have the correct number and mobile operator selected.

The Mobile Top Up is processed once you receive the invoice with the status “Successful.” This means that the amount was sent to the mobile operator. It may take up to 24 hours for the mobile operator to update the credit to the prepaid number you selected. You can always check the status of your orders in your account.

The “Failed” status can result for: incorrect mobile number, incorrect operator-number combination entered, post-paid invalid recharge instead of prepaid mobile number entered, mobile number is not yet activated etc. Please recheck the information you entered to make sure all information is valid.

Unfortunately, we cannot retrieve recharges that were sent to the wrong number or operator. These transactions are considered complete and we cannot retrieve or refund them since a successful online payment leads to immediate credit availability on the recharged mobile. Please carefully check and double-check the number you enter.

When you buy a PIN recharge, the credit is not applied automatically to the number. The recipient receives an SMS with the PIN number and the steps explaining how to redeem it. Once the transaction is settled, you will be provided with a confirmation email, confirming the status of your transaction and providing you with the PIN together with the instructions. Additionally, kindly contact our Support Team if you need further assistance.